Airkit.ai

It is an AI-powered customer support solution designed to resolve 90% or more of customer questions instantly, 24/7/365, with guaranteed performance.

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Airkit.ai AI Agent Competitors

It is an AI-powered customer support solution designed to resolve 90% or more of customer questions instantly, 24/7/365, with guaranteed performance. Airkit.ai eCommerce uses GPT-4 powered AI agents that scale on demand to handle customer requests efficiently, eliminating the need for deflection or containment KPIs and focusing on resolution as the primary success metric. These AI agents integrate seamlessly with popular eCommerce tools, CRMs, helpdesks, and order management systems, enabling proactive support to identify and resolve issues before customers contact you. This reduces service volumes while boosting customer satisfaction.

Airkit.ai eCommerce operates across multiple channels, including web chat, mobile, voice, and email, ensuring a seamless and automated customer experience. It requires no coding knowledge to set up, with deployment typically completed in a few hours. The platform offers two operating modes: Co-Pilot, where customer service teams review and execute AI-proposed actions, and Auto-Pilot, where AI agents autonomously resolve issues or escalate to human agents when necessary. Built-in safeguards and compliance standards ensure AI agents follow approved business guidance and use only provided tools.

By integrating with existing eCommerce and helpdesk systems, Airkit.ai eCommerce enhances operational efficiency, improves customer satisfaction (CSAT) scores, and creates new revenue opportunities. It is trusted by customer-focused eCommerce brands and designed to deliver personalized, empathetic, and human-like conversations, surpassing traditional chatbot solutions.

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