Auralis AI

It is a conversational AI platform designed to handle up to 70% of customer requests, reducing operational costs while improving customer satisfaction.

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Auralis AI AI Agent Competitors

It is a conversational AI platform designed to handle up to 70% of customer requests, reducing operational costs while improving customer satisfaction. The AI engages with website visitors and prospects, guiding them into revenue opportunities instantly, consistently, and 24/7. It provides customers with information and context-driven solutions around the clock, drafts replies, triages tickets, suggests macros, and syncs ticket summaries with CRMs. Additionally, it audits every ticket to ensure responses are consistent, accurate, and helpful, while offering real-time training and insights to agents based on internal training materials. The platform also analyzes sentiment, iQS, CSAT, and other key metrics with out-of-the-box reporting.

Auralis integrates seamlessly with major platforms like Zendesk, HubSpot, Freshdesk, Intercom, Salesforce, WhatsApp, Shopify, Gorgias, Kayako, and ServiceNow, enhancing workflows across industries such as banking, fintech, insurance, logistics, SaaS, healthcare, government, utilities, and retail. It ensures secure, private, and compliant operations with certifications like GDPR, SOC 2 Type II, ISO 27001, and HIPAA.

Clients report significant benefits, including a 40% reduction in operational costs, a 30% boost in first-contact resolution rates, and a 45% decrease in manual escalations. The AI also reduces ticket handling time, improves agent efficiency, and delivers ROI within three months. Auralis’ pricing model ensures businesses only pay for successful conversations, and its “done-for-you” AI transformation service handles setup, training, and configuration, allowing companies to focus on results. Trusted by industry leaders, Auralis delivers measurable improvements in customer satisfaction, agent performance, and operational efficiency.

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