It is an AI-powered platform that integrates all of HubSpot’s marketing, sales, and customer service software into one unified system. The platform is designed to help businesses, particularly startups and small businesses, streamline their operations, generate leads, close deals, and provide exceptional customer support. It includes tools for marketing automation, sales management, customer service, content marketing, operations, and B2B commerce, all powered by HubSpot’s AI technology.
The Starter edition of each product is tailored for startups and small businesses, offering essential features to help them grow. HubSpot’s AI, known as Breeze, powers the entire platform, enabling users to automate tasks, generate high-quality prospects, and deliver personalized customer interactions. The platform also allows users to connect their favorite apps, convert website visitors into contacts, and create campaigns using automation and AI.
HubSpot’s integrated Enterprise Customer Platform provides advanced capabilities without compromising ease of use. Businesses using HubSpot have reported significant improvements, including acquiring 129% more leads, closing 36% more deals, and achieving a 37% improvement in ticket closure rates within one year.
The platform also features Breeze Customer Agent, an AI-powered tool that automates customer support by resolving inquiries instantly using existing content. This tool enhances efficiency, reduces manual workload, and ensures 24/7 support. It is available in HubSpot’s Service Hub Pro and Enterprise tiers and can be set up and deployed in minutes without requiring technical expertise.
HubSpot’s platform is used by companies globally to unify teams, empower businesses, and drive growth. It offers a comprehensive solution for managing customer relationships, automating repetitive tasks, and delivering data-driven insights to improve performance.
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