It is a service resolution AI system designed to automate and optimize issue diagnosis and resolution processes. The system eliminates the need for on-site diagnostics by identifying issues precisely within seconds, significantly reducing call handling times. It empowers users with step-by-step troubleshooting guidance, utilizing existing service records, manuals, and Bills of Materials (BoMs) to ensure accurate and efficient problem-solving. By leveraging cognitive AI agents, the system increases first-call resolution rates, improves parts identification accuracy, and boosts First-Time Fix Rates (FTFR). This ensures technicians are better prepared, more productive, and capable of resolving issues efficiently.
The AI system includes specialized agents such as the Issue Agent, Triage Agent, and Parts Agent, which work together to automate issue resolution. These agents are designed to be trustworthy, scalable, and seamlessly integrable into existing systems, with a focus on secure integration and robust data governance. The system’s self-learning capabilities enable it to continuously improve, providing swift and precise issue resolution while freeing teams from repetitive tasks.
Bruviti’s AI solutions are customizable and backed by domain expertise, making them suitable for various industries. For example, the Triage Agent helped a leading home appliance manufacturer increase revenue per service call by 63%, while the Parts Agent improved first-time fix rates for a global appliance manufacturer. Additionally, the Issue Agent has transformed service operations for EV charging stations. By enhancing customer experiences and streamlining service processes, Bruviti’s AI-driven solutions deliver measurable outcomes and operational efficiency.
Bruviti AI Agent Alternatives
It is a platform designed to build and deploy AI agents that address trust barriers in adopting agentic AI by embedding data protection, policy enforcement, and validation into every agent, ensuring business success.
It is a platform that enables e-commerce store owners to automate and enhance their online stores using AI-powered tools called "agents." StoreAgent provides a suite of AI agents designed to simplify tasks such as summarizing product descriptions, analyzing customer reviews, generating SEO-friendly content, and monitoring site errors.
It is a platform designed to automate document handling and knowledge management using advanced AI agents.
It is a productivity platform designed to automate time-consuming tasks using AI agents and multi-agent workflows.
It is a platform designed to automate data-related tasks and enable users to build intelligent, data-driven applications with minimal effort.
It is an all-in-one developer platform designed to support every phase of the lifecycle of LLM-powered applications, whether built with LangChain or not.
It is a command center for organizations designed to extract intelligent insights and conduct actions across the tools and data sources that power businesses.
It is a comprehensive cloud-based testing platform designed to facilitate manual and automated testing across various browsers, devices, and operating systems.
It is a service that provides AI-powered voice agents to ensure businesses never miss a call, thereby preventing lost revenue and improving customer engagement.
It is a suite of AI-powered business tools designed to simplify and automate repetitive or complex tasks, enabling businesses to focus on growth and efficiency.
It is an AI-powered platform designed to provide businesses with advanced agent-driven tools for automating tasks, streamlining workflows, and enhancing productivity across various functions.
It is a platform designed to provide real-time updates and detailed insights on agents’ activities and performance in call centers, enabling users to make informed decisions and optimize operations.
It is a platform designed to build and deploy Generative AI (GenAI) in mission-critical applications, enabling enterprises to create AI Assistants and Agents that deliver accurate, secure, and scalable solutions.
It is an AI-powered sales agent designed to automate and optimize B2B sales processes by combining real-time intent signals, web data, and social media insights to book sales calls and generate pipelines on autopilot.
It is a platform designed to integrate generative AI (GenAI) agents into business applications, enabling dynamic digital interactions, enhanced productivity, and improved performance using large language models (LLMs), natural language processing, and proprietary data.
Other AI Agents
It is a user interface (UX) designed by LangChain called Agent Inbox, which facilitates seamless interaction between users and AI agents.
It is a customer support AI agent and platform designed to provide easy, secure, and scalable 24/7 multilingual support across voice, chat, WhatsApp, and email.
It is a decentralized AI agent economy platform designed to orchestrate multiple AI agents to gather insights, take action, and earn rewards autonomously.
It is an open-source, modern-design AI chat framework called Lobe Chat that supports multiple AI providers, including OpenAI, Claude 3, Gemini, Ollama, Qwen, and DeepSeek.
It is a repository containing the code, data, and implementation for "WebVoyager: Building an End-to-End Web Agent with Large Multimodal Models." WebVoyager is an advanced web agent powered by Large Multimodal Models (LMMs) that can autonomously complete user instructions by interacting with real-world websites.
It is an AI-powered platform designed to provide businesses with advanced agent-driven tools for automating tasks, streamlining workflows, and enhancing productivity across various functions.
It is an AI-powered platform called Canvas that leverages customer data to detect risks, uncover growth opportunities, and drive client value through Proactive Intelligence.
It is a platform that enables businesses to transform their operations through AI-powered collaboration without requiring coding expertise.
It is a simple general-purpose autonomous agent called MiniAGI, designed to operate using the OpenAI API, specifically compatible with GPT-3.5-Turbo and GPT-4.
