It is a service resolution AI system designed to automate and optimize issue diagnosis and resolution processes. The system eliminates the need for on-site diagnostics by identifying issues precisely within seconds, significantly reducing call handling times. It empowers users with step-by-step troubleshooting guidance, utilizing existing service records, manuals, and Bills of Materials (BoMs) to ensure accurate and efficient problem-solving. By leveraging cognitive AI agents, the system increases first-call resolution rates, improves parts identification accuracy, and boosts First-Time Fix Rates (FTFR). This ensures technicians are better prepared, more productive, and capable of resolving issues efficiently.
The AI system includes specialized agents such as the Issue Agent, Triage Agent, and Parts Agent, which work together to automate issue resolution. These agents are designed to be trustworthy, scalable, and seamlessly integrable into existing systems, with a focus on secure integration and robust data governance. The system’s self-learning capabilities enable it to continuously improve, providing swift and precise issue resolution while freeing teams from repetitive tasks.
Bruviti’s AI solutions are customizable and backed by domain expertise, making them suitable for various industries. For example, the Triage Agent helped a leading home appliance manufacturer increase revenue per service call by 63%, while the Parts Agent improved first-time fix rates for a global appliance manufacturer. Additionally, the Issue Agent has transformed service operations for EV charging stations. By enhancing customer experiences and streamlining service processes, Bruviti’s AI-driven solutions deliver measurable outcomes and operational efficiency.
Bruviti AI Agent Alternatives
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It is a platform designed to automate document handling and knowledge management using advanced AI agents.
It is a productivity platform designed to automate time-consuming tasks using AI agents and multi-agent workflows.
It is a platform designed to automate data-related tasks and enable users to build intelligent, data-driven applications with minimal effort.
It is an all-in-one developer platform designed to support every phase of the lifecycle of LLM-powered applications, whether built with LangChain or not.
It is a command center for organizations designed to extract intelligent insights and conduct actions across the tools and data sources that power businesses.
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Other AI Agents
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It is an innovative AI advisory platform designed to empower agriculture input companies by providing white-labeled, AI-driven agronomic advisors accessible to farmers 24/7 through their preferred communication channels, such as WhatsApp and Viber.
It is an advanced conversational AI platform designed to enhance communication and streamline customer interactions for businesses.
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It is a platform that allows users to post job descriptions and have custom AI co-workers built by verified experts.
It is an industrial agent workbench called Cognite Atlas AI that extends Cognite Data Fusion®.
It is a platform that enables users to create advanced, customized AI agents without requiring technical expertise, coding knowledge, or lengthy development processes.
It is a blockchain-based protocol that enables AI agents to be co-owned and tokenized as assets, allowing them to generate and share revenue across various applications.
