It is an AI-powered customer retention and engagement platform designed to reduce churn, optimize free trials, and secure renewals through intelligent, human-like interactions.
It is an AI-powered customer retention and engagement platform designed to reduce churn, optimize free trials, and secure renewals through intelligent, human-like interactions. LiveX AI ChurnControl engages customers from day one, addressing pivotal decision points such as trial conversion and renewals. It uses empathetic, tailored communication delivered by AI Agents to ensure customers choose to stay, reducing churn by up to 35% within weeks. The platform features fun, human-like avatars to add a personal touch, enhancing customer satisfaction and loyalty.
LiveX AI prioritizes data security and compliance, offering tools to remove Personally Identifiable Information (PII) and ensuring adherence to SOC2, HIPAA, and GDPR standards. This commitment safeguards privacy and aligns with global data protection regulations. The platform integrates seamlessly with leading tools like Zendesk, HubSpot, Intercom, Shopify, and Google Cloud, providing omnichannel support across chat, voice, search, and QR codes. It also offers dedicated apps for Intercom, Shopify, and Google Cloud, enabling quick deployment and scalability.
LiveX AI delivers measurable results, including improved retention, trial conversion, self-resolution rates, and cost savings. It empowers businesses to automate routine tasks, provide real-time support, and generate actionable insights from customer data. By leveraging advanced Generative AI, LiveX AI adapts to customer needs dynamically, ensuring personalized, accurate, and reliable interactions. Its proactive engagement approach transforms first-time users into long-term advocates, driving customer loyalty and repeat purchases. LiveX AI is ideal for subscription and D2C companies seeking to enhance customer success, reduce churn, and scale efficiently while maintaining high standards of data security and compliance.
It is an AI-powered chatbot platform designed to enhance customer engagement, streamline lead generation, and improve sales conversions for businesses.
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