It is an AI-powered customer support solution designed to assist B2B SaaS companies by automating and enhancing their support processes. Duckie acts as an AI support assistant and copilot, helping technical and fintech users resolve support tickets efficiently. It learns from previous tickets, analyzes technical issues by examining logs and code changes, and provides engineering updates to keep the support team informed. Duckie delivers accurate responses directly to customers, automatically drafts responses for agents to review, and integrates with platforms like Slack, Zendesk, Discord, and Microsoft Teams.
Duckie interfaces with support and engineering knowledge repositories, extracting critical data to provide a deep understanding of the support and product ecosystem. It continuously analyzes the knowledge base to identify patterns and trends, adapting in real-time through advanced AI frameworks, machine learning models, and large language models (LLMs). This ensures high-fidelity, accurate information processing and output generation. Duckie also tracks code commits, product changes, and Jira tickets, linking them to support issues and posting updates directly to Slack or Zendesk.
Security is a priority, with Duckie complying with GDPR, CCPA, and other high-security protocols. Data is encrypted at rest and in transit, and self-hosting options are available on AWS, Azure, and GCP. Duckie provides sources for its answers, ensuring transparency and trust. It can be deployed as a Slack or Teams bot, a Zendesk app, or embedded as a widget on websites with minimal setup time. Duckie is trusted by technical SaaS companies for its ability to streamline workflows, improve support team performance, and deliver fast, accurate responses to customers.
It is a conversational AI platform designed to handle up to 70% of customer requests, reducing operational costs while improving customer satisfaction.
It is a suite of AI-powered business tools designed to simplify and automate repetitive or complex tasks, enabling businesses to focus on growth and efficiency.
It is a platform designed to streamline and enhance customer support operations by leveraging AI technology to address and resolve support bottlenecks efficiently.
It is an advanced AI agent designed to enhance customer support by delivering natural conversations, improving resolution rates, and reducing costs across all interactions.
It is a system for generating and managing proactive autonomous AI agents designed to revolutionize industries such as sales, customer care, debt collection, and in-car assistance.
It is a conversational AI platform designed to elevate customer experience by enabling businesses to deploy AI agents that provide natural, empathetic, and brand-aligned interactions.
It is an AI-powered customer agent platform designed to automate and personalize business interactions, enabling companies to build data-driven solutions tailored to customer demands.
It is a proactive, autonomous AI application called Agentforce that provides specialized, always-on support to employees or customers by answering questions, taking actions, and improving productivity.
It is a platform that enables businesses to create and deploy digital employees, or AI Agents, capable of seeing, speaking, listening, thinking, executing actions, and acting autonomously, even with a physical presence through avatars.
It is an AI-powered platform called TalkStack that provides businesses with 10,000 AI-driven customer support and sales agents capable of handling complex tasks across multiple languages, through text and voice interactions, with enterprise-grade security.
It is a conversational AI platform that enables users to create, customize, and deploy AI bots and agents tailored to specific needs, allowing seamless communication with users across apps, websites, and messaging platforms like Slack, Discord, WhatsApp, and Telegram.
It is a platform designed to integrate generative AI (GenAI) agents into business applications, enabling dynamic digital interactions, enhanced productivity, and improved performance using large language models (LLMs), natural language processing, and proprietary data.
It is an implementation of "Suspicion-Agent: Playing Imperfect Information Games with Theory of Mind Aware GPT-4," a project designed to develop an AI agent capable of playing imperfect information games using GPT-4 enhanced with Theory of Mind (ToM) awareness.
It is an LLM-based autonomous agent designed to conduct deep local and web research on any topic and generate detailed, factual, and unbiased long-form reports with citations.
It is a decentralized exchange (DEX) platform called Mettalex, designed to provide a next-generation trading experience in decentralized finance (DeFi).
It is a platform designed to improve employee productivity and enhance customer experiences by integrating AI-powered tools into existing workflows, reducing the need for additional software and tech spend.
It is the world’s first AI Agent management platform designed to help non-technical business owners supervise, evaluate, and optimize the performance of their AI Agents.
It is an open-source platform called Agience that enables individuals and organizations to build, deploy, and manage intelligent AI agents using secure, distributed architecture.
It is a decentralized cloud computing platform designed to eliminate centralized trust in Web3 by enabling trustless, secure, and efficient computation.
It is an AI-powered tool designed to simplify and automate web-related tasks by intelligently extracting and monitoring data from webpages, creating automation workflows, and executing web actions.
