It is an AI-first customer service platform designed to deliver human-quality service through its AI agent, Fin. Fin provides instant, accurate, and 24/7 support to customers, while also offering tools for support agents and leaders to enhance efficiency and decision-making. The platform integrates seamlessly with existing systems like Zendesk and Salesforce or can be used with Intercom’s complete AI-first customer service platform.
Fin, the AI Agent, handles frontline customer support with human-like quality, ensuring high engagement and resolution rates. It is complemented by Copilot, which assists support agents in real-time, and AI Analyst, which provides insights and recommendations for support leaders. All three components learn from every customer interaction, continuously improving the system. This makes Intercom the only complete AI-first customer service platform, capable of transforming customer service for businesses of all sizes.
The results achieved with Fin are groundbreaking, including double-digit improvements in engagement and resolution rates, as well as a 98% customer satisfaction (CSAT) score. In G2’s 2025 Winter report, Fin AI Agent was ranked first in its category and received the highest number of customer reviews, solidifying its position as the best AI agent on the market.
Intercom’s platform is versatile, offering a $0.99 per resolution pricing model with a 14-day free trial. It caters to various industries and company sizes, providing features like Tickets, Inbox, Phone, and Help Center. The platform is designed to empower support teams, streamline customer service operations, and deliver exceptional customer experiences. Intercom’s AI-first approach marks the beginning of a new era in customer service, making it the only platform businesses will ever need.
Fin AI Agent Alternatives
It is a platform called VAgents, which provides virtual agents designed for customer support and automation.
It is an AI-powered customer support automation agent designed to streamline and enhance customer service operations.
It is a suite of AI-powered business tools designed to simplify and automate repetitive or complex tasks, enabling businesses to focus on growth and efficiency.
It is a comprehensive customer experience management (CXM) platform that unifies all aspects of customer interactions—customer care, sales, social media, and automation—into a single, powerful solution.
It is an autonomous AI agent with human-in-the-loop capabilities, trained on enterprise data, designed to think, act, and engage with customers across multiple platforms such as websites, WhatsApp, Telegram, Facebook, and Instagram.
It is an AI-driven customer service solution designed to automate and enhance customer interactions, sales, and support processes.
It is a suite of AI-powered customer service tools designed to streamline and enhance customer interactions across various channels.
It is a Zendesk AI assistant designed to streamline customer support by automating ticket resolution and improving agent efficiency.
It is an AI automation agency that develops custom AI-driven solutions for innovative companies to streamline operations, enhance productivity, and reduce costs.
It is an AI-powered customer service solution designed to streamline operations, enhance customer satisfaction, and provide 24/7 support through intelligent virtual agents.
It is a Customer Support AI platform designed to automate ticket resolutions and enhance customer service efficiency by integrating with hundreds of customer service platforms.
It is a platform that enables businesses to create and deploy AI agents to enhance customer experience, empower employees, and automate manual tasks without requiring coding or AI expertise.
It is a platform that transforms your knowledge base into a reliable, production-ready AI assistant powered by large language models (LLMs) to instantly answer technical product questions and improve documentation.
It is a platform designed to unlock enterprise expertise for employees by deploying AI agents that integrate Gemini’s advanced reasoning, Google-quality search, and enterprise data, regardless of where it is hosted.
It is a generative AI-powered customer service automation platform designed to enhance customer experiences by providing personalized responses, resolving complex issues, and taking actions across all communication channels.
Other AI Agents
It is an AI-powered customer support automation agent designed to streamline and enhance customer service operations.
It is a visionary platform and ecosystem designed to redefine the future of legacy media through innovation, market-moving insights, and advanced artificial intelligence.
It is a service that uses browser agents to automate the maintenance and validation of product documentation, saving users hundreds of hours.
It is an AI-powered platform designed to enhance workplace productivity by automating tasks, providing instant access to information, and enabling the creation of customizable AI agents.
It is a framework for building programmable, multimodal AI agents that orchestrate large language models (LLMs) and other AI models to accomplish tasks.
It is an open-source AI memory engine designed to enhance the accuracy of AI applications and agents, particularly large language models (LLMs), by uncovering hidden connections within data and improving AI infrastructure.
It is a system that integrates autonomy and intelligence within large language models (LLMs) like ChatGPT and Gemini into daily workflows, specifically tailored for chemistry.
It is an AI system called Air.ai, designed to conduct phone calls lasting 10 to 40 minutes that are indistinguishable from conversations with a real human.
It is a financial data transformation and workflow automation platform designed to help asset managers and financial professionals analyze and derive actionable insights from complex datasets.
