It is an AI-powered virtual receptionist service called "Hey, Caiden!" designed to handle phone calls for businesses, allowing employees to focus on high-value tasks while ensuring professional and consistent customer interactions.
It is an AI-powered virtual receptionist service called “Hey, Caiden!” designed to handle phone calls for businesses, allowing employees to focus on high-value tasks while ensuring professional and consistent customer interactions. The service answers calls immediately, filters spam, and provides attentive support to both new and existing customers, reducing overhead costs and boosting productivity.
Businesses can sign up by completing a short survey about their industry and specific needs. The service then customizes Caiden to understand the business, its objectives, and industry-specific nuances. After training, Caiden is tested for accuracy, language, and responsiveness before being integrated into the business’s phone system. Caiden transcribes calls, gathers essential caller information (e.g., name, contact details, reason for calling), and sends it via email or directly into the business’s CRM. It can also send SMS/text messages with calendar or other relevant information as directed.
The service works 24/7, costs $12 per day, and offers a 14-day free trial. It is suitable for various industries, including healthcare, real estate, hospitality, retail, automotive, legal services, education, insurance, and nonprofits. Caiden can be customized with different names and voices, and its conversational AI ensures quick response times, averaging 4 seconds.
The service guarantees professional call handling and offers a refund if customers prefer human interaction. By automating call management, Caiden eliminates missed calls, reduces spam, and ensures consistent customer service, allowing businesses to focus on growth and efficiency.
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