It is a custom-built AI voice agent designed to enhance sales, support, and personal productivity by leveraging advanced conversational intelligence. Vox ensures online leads are contacted within milliseconds, providing a human-like experience to pre-qualify borrowers and transfer them to loan officers seamlessly. It accelerates lead conversion, streamlines pre-qualification, and integrates effortlessly with existing systems, enabling businesses to handle more customer service issues and close deals faster.
Vox operates 24/7, offering features such as human-like chat to engage prospects, warm transfers to reduce abandoned calls, and scheduling tools for meetings, demos, and appointments. It excels in lead pre-qualification, enabling businesses to process tens of thousands of leads efficiently. Additionally, Vox enriches customer data sets, acts as a sales agent to warm up and close deals, and serves as a customer service agent to provide round-the-clock support. It also functions as a personal assistant, managing calls, appointments, and calendars.
Powered by Symphonia, Marr Labs’ proprietary conversational intelligence platform, Vox delivers failsafe capabilities to learn business operations and navigate conversations naturally. ML Turbo, the core of Vox’s conversational intelligence, ensures sophisticated listening for seamless interactions, while ML Reason, a customized Large Language Model, enables Vox to specialize in areas like sales, support, and scheduling.
Marr Labs, founded by pioneers of Siri and Samsung’s S-Voice, combines deep expertise in AI and conversational technology with a proven track record of innovation. Vox is specifically built for mortgage lenders, offering transformative AI-voice solutions to elevate customer interactions and streamline operations. Businesses can experience its capabilities firsthand through live demos, showcasing its ability to enhance scheduling, lead pre-qualification, and customer support with intelligent automation.
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