It is an AI-powered conversational platform designed to help businesses automate customer interactions, provide instant support, and enhance customer engagement.
It is an AI-powered conversational platform designed to help businesses automate customer interactions, provide instant support, and enhance customer engagement. Periscope Chat enables businesses to deploy AI chatbots across multiple platforms, including WhatsApp, Slack, websites, and more, to assist customers in choosing the right products, answering queries, and guiding decisions in a natural, human-like manner. The platform turns visitors into valued customers by boosting engagement, retention, and growth while delivering tailored solutions to meet individual needs.
Periscope Chat allows businesses to build and launch AI chatbots that understand their products, workflows, and customers. It supports customization of the bot’s personality, tone, and responses to align with the brand’s voice. Businesses can integrate the bot with their existing tools, such as Google Sheets, CRMs, or custom APIs, for seamless operations. The platform also provides a conversation dashboard to oversee chats, assign tasks to human agents, and track progress in real time. Additionally, it offers insights into customer sentiment, purchase intent, and other metrics to help businesses grow.
The platform supports multilingual communication, making it accessible to a global audience. It handles customer inquiries 24/7, assists with sales, streamlines onboarding, manages appointments, and provides personalized product recommendations. Periscope Chat also captures leads and qualifies prospects, making it a versatile tool for businesses of all sizes. With no coding required, businesses can quickly deploy AI agents and scale their operations using flexible pricing plans and add-ons. Periscope prioritizes data security and ensures customer interactions remain confidential.
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