It is a customizable AI voice agent service designed to handle inbound and outbound calls for businesses, improving over time through ongoing tweaks and updates. The AI agent acts as a virtual salesperson, capable of answering calls, booking appointments, calculating mortgage payments, answering FAQs, and more. It provides a transparent record of all calls, including caller details, duration, and transcripts, and allows users to test the agent via a chat screen in the dashboard without making actual calls.
The service offers outbound calling for follow-ups, lead engagement, and cold calls, with calls routed or escalated to different numbers as needed. Texts, emails, or webhooks can be sent to team members to alert them to specific customer needs. Users can customize the AI agent’s voice, language, accent, timing, and wording to align with their brand. Additionally, the agent can be trained using website content or FAQ documents to answer customer questions accurately.
Plans start at $49/month for 100 calls, with no commitment required, allowing users to cancel anytime. The AI agent is generated after answering a few business-related questions during signup and can be further customized for free, including changes to language, phone country code, FAQs, and advanced integrations. The service supports phone numbers in over 25 countries and offers AI agents that understand and respond in multiple languages and accents.
If a call exceeds the AI’s capabilities, it can be transferred to a team member or prompt the caller to leave a message. The service also integrates with CRMs and tools like Zapier for seamless data flow. Users can retain their existing business phone number by forwarding calls to the AI agent’s number. A 14-day free trial is available, and support is provided via live chat or email. Demo calls can be made to +1 (786) 472-6102 to experience the AI agent’s capabilities.
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