Tidio

It is an AI-driven customer service solution designed to automate and enhance customer interactions, sales, and support processes.

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Tidio AI Agent Competitors

It is an AI-driven customer service solution designed to automate and enhance customer interactions, sales, and support processes. The Lyro AI Agent is a conversational AI that communicates with customers in real-time, solving up to 70% of customer inquiries without human intervention. It operates across multiple live channels and supports dozens of languages, using only your data to provide human-like responses in as little as six seconds. This reduces the need for additional hiring and allows support agents to focus on high-value tasks, scaling operations with predictable costs starting at $0.5 per conversation.

The platform includes Live Chat and Help Desk tools, enabling real-time communication with website visitors. It tracks user activity, offers personalized discounts, and consolidates messages from various channels into a single dashboard. Features like ticket filtering, prioritization, and actionable analytics help decrease response times and improve agent performance. Additionally, Tidio offers automation through Flows, which include pre-built templates for tasks like recovering abandoned carts, recommending products, and offering discounts. These Flows can be customized without coding, increasing conversion rates and streamlining workflows.

Tidio integrates with over 120 tools, enhancing workflow efficiency and providing measurable improvements in customer satisfaction, sales, and trust. Trusted by 300,000+ businesses, Tidio helps companies grow by offering 24/7 AI support, personalized customer experiences, and scalable automation solutions. The platform is praised for its ease of use, effectiveness in closing sales, and ability to quantify the impact of customer service. No credit card is required to start, making it accessible for businesses of all sizes.

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