It is a platform designed to build and deploy Generative AI (GenAI) in mission-critical applications, enabling enterprises to create AI Assistants and Agents that deliver accurate, secure, and scalable solutions.
It is a platform designed to build and deploy Generative AI (GenAI) in mission-critical applications, enabling enterprises to create AI Assistants and Agents that deliver accurate, secure, and scalable solutions. The platform leverages a retrieval-augmented generation (RAG) system to minimize hallucinations, ensuring highly accurate and contextually relevant outputs. It provides SOC-2 Type 2 compliance, HIPAA, and GDPR adherence, along with rigorous access controls to safeguard user data and privacy.
The platform allows users to analyze and refine the thought processes of AI Assistants and Agents using advanced observability tools. Assistants can answer user queries by forming and executing research plans, referencing multiple information sources. Agents act on behalf of users by identifying, reprioritizing, and executing action plans to achieve desired outcomes. Customers have built applications such as financial assistants for investment analysis, conversational assistants for deployment troubleshooting, speech-based agents for customer service, and legal contract generators that identify patterns and retrieve similar contracts.
Vectara supports multilingual capabilities, enabling information retrieval and display across over 100 languages. Its cloud-native architecture ensures ultra-fast response times (under 100 milliseconds) and automatic scaling to meet demand, minimizing costs. The platform combines traditional BM25 with semantic search for optimal relevance and offers stateful chat management to store and analyze user conversations, refining responses and understanding user intent over time.
The platform includes proprietary models such as Boomerang, Slingshot, Mockingbird LLM, and the Hughes Hallucination Evaluation Model (HHEM) for hallucination detection and factual consistency. It also provides hybrid search settings, evaluation models, and customizable replication settings for maximum resilience under peak loads.
Vectara is API-first, making it easy to integrate advanced retrieval and generation capabilities into any application. It is trusted by industries like financial services and education, offering tailored solutions such as the Executive Brief on GenAI for Financial Services and Education. The platform is backed by world-class researchers and delivers unmatched performance, making it the shortest path between question and answer for true business value. Users can connect with the community via Discord, GitHub, X/Twitter, LinkedIn, and email for support, best practices, and collaboration.
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