It is a comprehensive WhatsApp communication platform designed to scale and optimize team collaboration, customer engagement, and workflow automation for businesses.
It is a comprehensive WhatsApp communication platform designed to scale and optimize team collaboration, customer engagement, and workflow automation for businesses. WaliChat enables teams to manage multiple WhatsApp numbers, launch message campaigns, and interact with customers remotely and efficiently. It allows businesses to distribute chats among agents, monitor team performance with detailed analytics, and automate workflows through API and webhook integrations.
With WaliChat, teams can send personalized text and media messages, track campaign delivery and engagement, and use template variables for dynamic messaging. It supports up to 2000 recipients per campaign and allows scheduling, pausing, or canceling campaigns as needed. The platform also offers features like internal notes, quick replies, chat resolution, and metadata tagging for better customer management.
WaliChat integrates seamlessly with CRMs, enabling businesses to automate notifications, build chatbots, and enhance customer profiles with additional information. It supports multi-agent collaboration, allowing teams to operate on multiple numbers simultaneously without workarounds. The platform includes a mobile app for on-the-go communication and offers a 7-day free trial with no credit card required.
Advanced features like team permissions, automated chat distribution, and AI-powered WhatsApp assistants are available in higher-tier plans. WaliChat is ideal for industries like e-commerce, education, real estate, logistics, healthcare, and more, providing tools to improve customer support, streamline communication, and boost productivity. Pricing starts at $39.9 per month, with scalable options for larger teams.
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